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/ COVID-19 FAQ

COVID-19 FAQ

The more you know, the safer you’ll be

News reports have concluded that Covid-19 may be endemic and we’ll have to find a way to adapt for the foreseeable future. You have a responsibility to keep your family safe and this begins by having the right knowledge about Covid-19 and SARS-CoV-2.

For your convenience, we have compiled key FAQs to guide you.

What is COVID-19 and how does it spread?

Coronavirus disease 2019 (COVID-19) is an infectious disease caused by severe acute respiratory syndrome. It was first identified in December 2019 in Wuhan, China, and has since spread globally, resulting in an ongoing pandemic.

The virus is primarily spread between people during close contact, most often via small droplets produced by coughing, sneezing, and talking. The droplets usually fall to the ground or onto surfaces rather than travelling through air over long distances.

People may become infected by touching a contaminated surface and then touching their face. It is most contagious during the first three days after the onset of symptoms, although spread is possible before symptoms appear and from people who do not show symptoms.


Frequently Asked Questions

Below are answers to common questions about the COVID-19 pandemic, including information about symptoms and risk factors, prevention and self-care, and COVID-19 testing. Learn how to protect yourself from the virus.

Fever is the most common symptom, although some older people and those with other health problems experience fever later in the disease. Other common symptoms include cough, sore throat, shortness of breath, sputum production, loss of appetite and fatigue.

At the moment, AVISENA only conducts COVID-19 test on patients with symptom of fever, flu, cough or sore throat (SARI & ILI) & also pre-operation with high probability risk.

  • SARI – Severe Acute Respiratory Infection
  • ILI – Influenza Like Illness

Reverse Real-Time Polymerase Chain Reaction (rRT-PCR) for COVID-19 is a test to detect the presence of Corona Virus SARS 2 which caused COVID-19. Samples are taken via Naso Pharyngeal & Oro Pharyngeal swab.

Rapid Test Kit Antigen (RTK-Ag) is used as a point-of-care testing (POCT) screening test. Samples are taken via Naso Pharyngeal & Oro Pharyngeal swab. RTK-Ag does not replace the diagnostic function of Reverse Real-Time Polymerase Chain Reaction (rRT-PCR) for COVID-19 but has the advantage of detecting COVID-19 outbreaks quickly and in large quantities. The RTK-Ag used has undergone the evaluation by the IMR and has a sensitivity of at least 80%.

AVISENA uses RT-PCR because the test has higher sensitivity & specificity.

YES. Our screening processes will remain as stringent as before with temperature checks as well as hand hygiene and mask application prior to entering our premises. We will continue to maintain high-levels of hygiene; cleaning our hands, disinfecting equipment and high touch-point surfaces, and using protective masks, gloves, and gowns when needed. Mask application is compulsory prior entering our premises and can be obtained from My Remedies.

Social distancing, accessible of hand sanitizers at more areas, constant disinfect of high-touched point areas by our team, new patients’ & visitors’ policy.

YES. Due to the latest development of COVID-19, the Hospital’s management would like to seek your kind cooperation on the following starting 31st October 2020.

A&E and Outpatient Visit:

  • Only patient and one companion are allowed to be at the waiting area
  • Vendors are by appointment only
  • Sales Rep/ Delivery Services/ Personnel ARE NOT allowed in the hospital

Wards Visit:

  • Only 1 companion allowed for overnight stays per patient (Immediate Family Members Only) and need to be screened with Covid-19, RT-PCR test.
  • No Visitors are allowed except for critical cases; limited to only one visitor per patient with restricted visiting hours (12pm-4pm and 7pm-9pm)

Take your child immediately to the Emergency Department if your child:

  • is having breathing difficulty
  • has blue lips or skin, or appears very pale
  • is coughing excessively, particularly with a fever
  • is vomiting excessively, especially if there is blood in the vomit
  • has diarrhea and vomiting and is not producing tears, and has not urinated for several hours
  • has high fever more than 38.5c despite 4 hourly paracetamol was given in the last 12 hours

Parents should not delay the children’s vaccinations. It is crucial to prevent outbreaks of serious diseases that pose an even greater threat to children than COVID-19. It is imperative that the kids do not skip their usual shots.