Avisena Specialist Hospital Logo
Appointments (603) 5515 1966
General Line (603) 5515 1888
Services / Pharmaceutical Services

Pharmaceutical Services

Delivering efficiency and accuracy, all day

Patients and caregivers need guidance to fully understand their medical treatments and importance of adhering to detailed instructions. This is where our dedicated team of licensed pharmacists are more than ready to assist.

Besides operating inpatient and outpatient pharmaceutical units, we also offer drug information services, purchase the most updated medical supplies and provide counselling.

Putting patients first with safe and timely medication

Not all medications can be easily obtained at neighbourhood drug stores as they may need specific storage conditions. Some medications may also require further monitoring from our certified pharmacists. You can rest assured that we are equipped with the facilities to store and dispense the most up-to-date treatment solutions at any time.

We provide information on:

  • How the medicine works
  • Instruction on how to take the medicine
  • Related side effects
  • Drug to drug interactions
  • Safety of medicines during pregnancy and breastfeeding
  • Storage of medicine
  • Availability of medicine
  • Information on vaccinations
  • Compliance and awareness matters

Service operating hours

  • Monday to Friday: 9am – 5pm
  • Saturday: 9am – 1pm

Lunch break:

  • 1pm – 2pm (Monday to Thursday)
  • 12.30pm – 2.30pm (Friday)

Medication delivery service

  • Another added value service to help our patients to receive their medications easily
  • Medication is delivered to your doorstep
  • Saves you time, since there’s no need for hospital visits and queues

Personalised home dispensing service

  • Same day delivery of medication directly to your house/office by pharmacy staff with detailed instructions
  • Applicable for both new and repeat prescriptions (Terms & conditions apply)
  • Within a 10km radius of Avisena Women’s & Children’s Specialist Hospital
  • Charges: RM10 per delivery

Delivery time:

  • Monday to Friday: 4pm to 6pm
  • Saturday: 12pm to 3pm

*Ensure someone is available to receive medication at the agreed time.

Medication delivery by courier:

  • Applicable for long term/repeat prescriptions (no changes from past medication record or no new medicine)
  • Delivery will be within 3 – 5 working days after confirmation of order and payment (nationwide)
  • Strictly for solid medication that do not require special storage and is not a controlled drug
  • Charges: RM7 per courier service
  • Applicable for both GL and cash paying patients
  • We will take care of all prescription refills, including insurance guarantee letter and courier your medication to your doorstep

Service operating hours:

Monday to Friday:

  • 4pm – 6pm (for home dispensing),
  • 2pm onwards (for courier collection)

Saturday: 12 noon onwards (for home dispensing)

*Requests for more than one (1) month’s prescription until your next medical appointment for GL processing purpose. Original prescription must be handed over to pharmacy before arranging for delivery.

Pharmaceutical Services Contact Information

Clinic Contact Details

Level G & 10 (located next to Business Office Department)

Operation Hours

24 hours operation

Payment Options

For your convenience, we accept payments via cash or credit cards.

For other credit card instalments, kindly consult your respective banks.

If you have a Guarantee Letter (GL) from a panel insurance company, kindly proceed to our Business Office Counter.